Ciao Guest - Welcome to the GT Forum. Posts here are to help with issues and questions related to your Guzzi & GT products - However, always use the Search feature first, as most topics have been well covered. Please see our store tab above; Off-site hyperlinks for competing products/companies will be deleted. Note we are still largely a one man operation; We are NOT Amazon, so do not expect that level of service. Orders can take a week or more to ship, and PLEASE refrain from using the Contact form here to ask about your order status OR questions best posted to the Forum. If you must reach out, reply on the actual order email with number. Refunds can take 5-45 days after processed in our system... we have no control over this. We cannot offer personal support to your questions, problems or issues unless related to a product you bought from us here. NO phone calls can be made - please do not ask. We are online ONLY. Thank you for your understanding and business, past and future. In SoCal? Visit GTMotocycles.com for all of your Service needs, or click the Service tab above.