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I'll be calling tomorrow. Polite but assertive I think. Failing that, the 10 megaton F-bomb gets launched!
Its not as bad as it could have been I guess, I just hope there is no proper damage.
where is the retaining nut???
GuzziHero you've got a very good Dealer near you.
Decades ago I owned a Toyota Supra that I took to a local Dealer to fix a minor problem. I was later warned about that shop by my Alfa Mechanic never to go back. You see a couple of the Mechanics that worked there were able to do "standard shop time" repairs in less than 1/2 the time. Those Mechanics would just omit a few steps/bolts/attachments on every job they did. The Service Manager knew this and kept his mouth shut because it made him look good.
After that I only took the Supra across town to a different Dealer.
Now I can't remember when the last time was that I've taken my wife's or my car into the shop for work. The down side is all my kids are after me to fix their cars - the upside is I see my kids more.
Long story short, they bent the exhaust valve and replaced it all.
But now the stepper motor has an electrical fault. its misfiring and the headlight keeps dimming. i can ride it with the stepper motor bypass active (aka no stepper motor) but as soon as I turn that on it stutters and farts. So it has to go back in for that to be rectified.