- Joined
- Nov 4, 2008
- Messages
- 4
To begin - when I received my VDSTS from Todd I learned that because my XP laptop had no serial port I would have to purchase a serial to USB adapter. I'm familiar with then and use in my work.
Got the recommended adaptor in installed it. I hooked the bike to the cable as instructed and nothing. Got error messages indicating that I needed to connect to the bike's data port (already done).Next message was to clip the two power clips to the battery (did in the right order red=red black=black. Amd now it still asks for setting of the commumicatiom port, It is 5 amd set it at that value.
So now that i have all connected properly I should be good to go, ha! Learned that i needed to install the USB 2.0 software for the adapter and configure it which I did - FAILURE!
Uninstalled it all and tried again - same result with the same three "error:" messages.
Emailed Todd and he recommended speaking with TR - I haven't yet - had another option...Installed it on an older laptop that had a serial port and still running the approved win 98. Install went well and I was hoping for success having left the aftermarket adapter left out of the equation.
Hooked it all up - bike com port / clips to battery and to the computer. Oh, baby it'll work now!!! NOPE ! Same error messages set port (did) connect to communication port (done) and clip to battery (done).
So I suspect one of two scenarios, the first being me missing some step, but deep down I'm thinking I may have a defective unit.
Anybody experience a similar frustration on install and if corrected - what fixed it. I'd like to work thru the install if possible rather than ask for a replacement.
Any and all thoughts are appreciated.
Thanks.
Walt
Got the recommended adaptor in installed it. I hooked the bike to the cable as instructed and nothing. Got error messages indicating that I needed to connect to the bike's data port (already done).Next message was to clip the two power clips to the battery (did in the right order red=red black=black. Amd now it still asks for setting of the commumicatiom port, It is 5 amd set it at that value.
So now that i have all connected properly I should be good to go, ha! Learned that i needed to install the USB 2.0 software for the adapter and configure it which I did - FAILURE!
Uninstalled it all and tried again - same result with the same three "error:" messages.
Emailed Todd and he recommended speaking with TR - I haven't yet - had another option...Installed it on an older laptop that had a serial port and still running the approved win 98. Install went well and I was hoping for success having left the aftermarket adapter left out of the equation.
Hooked it all up - bike com port / clips to battery and to the computer. Oh, baby it'll work now!!! NOPE ! Same error messages set port (did) connect to communication port (done) and clip to battery (done).
So I suspect one of two scenarios, the first being me missing some step, but deep down I'm thinking I may have a defective unit.
Anybody experience a similar frustration on install and if corrected - what fixed it. I'd like to work thru the install if possible rather than ask for a replacement.
Any and all thoughts are appreciated.
Thanks.
Walt