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I wish I'd followed up with Todd sooner

Discussion in 'BNS12 Chat & Tech' started by jdub, Mar 5, 2020.

  1. jdub

    jdub Tuned and Synch'ed

    Nov 7, 2018
    Likes Received:
    Bay area CA
    As a short background, I have been slowly customizing my 2015 Norge to my liking since I got the bike in Nov 2018 with 7k miles. A big wave of goodies came in Feb 2019: GTM muffler, Y pipe, CNC airbox lid, K&N filter and Todd's tune for my bike setup. I loaded the tune using the GTM flash tool.

    The bike ran quite well, and l noticed that low speed parking lot maneuvers were less jerky (but still present) compared to the stock file. However, I would occasionally get pinging when rolling on the throttle in 6th from my typical 80 mph cruising speed. I chalked it up to the crappy ethanol/gas here in CA. Nonetheless, I contacted Todd that same month (Feb 2019) and asked if he could address the pinging. He said sure and asked me at what RPM the pinging was occurring. It wasn't until last month (Feb 2020) and with 45k miles on the odometer that I followed up with Todd. He quickly sent me a revised file and WOW, the bike is PERFECT now! No sign of pinging anywhere, it still runs strong and smooth, and the throttle response at parking lot speeds is completely smooth now. The only time I need to clutch is when coming to a complete stop. Anything greater than walking speed can be smoothly modulated using just the throttle. I wish I did not wait so long to ask for Todd's help again, but it's also an indication of how much I was enjoying the bike under the earlier GTM file.
  2. groundhog105

    groundhog105 Cruisin' Guzzisti GT Contributor

    Dec 29, 2008
    Likes Received:
    This is exactly why I like dealing with Todd.
    GT-Rx® and V700Steve like this.
  3. gyrorex

    gyrorex Tuned and Synch'ed GT Famiglia

    Nov 1, 2010
    Likes Received:
    Spur, Texas
    I have been dealing with motorcycle dealers, parts purveyors, tuners (?), and shysters since the late 60's. I have never dealt with someone like Todd until the last couple of years. There are no condescending comments, bullshit excuses, nor outlandish claims. He is confident in what he sells and supports because it works! I have really enjoyed working with him on my many projects, and will continue to work with him in the future. Just Sayin'.
    GT-Rx®, PasoDuc88 and PaulDavies like this.

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