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Moto Guzzi Customer Service

Discussion in 'Europe' started by Oldman, Sep 15, 2021.

  1. Oldman

    Oldman Tuned and Synch'ed GT Contributor

    Joined:
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    Location:
    Sanlucar de Guadiana Spain
    Help! Does anybody have a working telephone number into MG or indeed Piaggio customer service in Italy? My bike, a V7iii, 7 months old has now been off the road with a charging fault for 8 weeks. It really is not the dealer's fault they have to follow MG/P warranty procedure and the guy controlling it where I am in Spain is clearly useless. When I write to customer service all I get is the same banal reply that they are investigating and I will hear in due course. So what is that....2 weeks, 2 months, 2 years? So that is me for new MG the warranty is clearly useless and worthless in Europe
     
  2. GTM®

    GTM® Administrator Staff Member GT di Razza Pura

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    Location:
    Malibu
    Unfortunately so, and not just you, this is true around the World. "Moto Guzzi: Making mechanics out of riders since 1921."
     
    Oldman likes this.

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