To clarify, the Power Commander product is fine except mine lasted 3 months before developing a fault.
The parent Co, Dynojet are also fine but the Australian distributors (SERCO) are piss poor.
No longer can a dealer get a direct credit/replacement for a faulty unit, it has to be sent back to Serco for checking first.
After a 4 week wait and direct complaints to Serco, they phoned me on Tues 12th of June to say they have a replacement unit which will be at my dealer/tuner before the end of the week (Fri 15th). They are only 35km away from each other and an $8.00 courier fee would have it there in less than 4 hours.
It is now Tues 19th and my dealer/tuner is still waiting.
After 2 Guzzi's with 2 fucked up PC's I will never buy this product again. Long live the Dellorto!
THE AFTER SALES SERVICE IN AUSTRALIA IS NON-EXISTANT!
The parent Co, Dynojet are also fine but the Australian distributors (SERCO) are piss poor.
No longer can a dealer get a direct credit/replacement for a faulty unit, it has to be sent back to Serco for checking first.
After a 4 week wait and direct complaints to Serco, they phoned me on Tues 12th of June to say they have a replacement unit which will be at my dealer/tuner before the end of the week (Fri 15th). They are only 35km away from each other and an $8.00 courier fee would have it there in less than 4 hours.
It is now Tues 19th and my dealer/tuner is still waiting.
After 2 Guzzi's with 2 fucked up PC's I will never buy this product again. Long live the Dellorto!
THE AFTER SALES SERVICE IN AUSTRALIA IS NON-EXISTANT!