My 1st gearbox and transmission oil change.

[guzzibob]

Glad to learn that rear wheel bearing failures are a thing of the past. I guess I must have been plain unlucky to have a bike on which the bearing was replaced pre-delivery; then collapsed at 14,500 km & was replaced under warranty only after a long & tedious wrangle with the Austalian importer; then the seal had to be replaced at 26,700. Hence my concern with that end of the bike. Pleased to report the last 33,000 kms have been uneventful.
But I note that a friend who's riding a "new" 2006 Breva in the US at the moment has just gone thru the replacement hassle - so there's still a few of those crappy bearings out there slowly clocking up the miles till judgement day.

Greg, do you know that the bearing was replaced pre-delivery? We do know that a few of the crappy FEIT bearings were outside of the recall range & have in due corse failed-or will likely fail. I presume that is the story with the "new" 2006 Breva you refer to-unless the bike in question was actually in the recall range but never actually had the work done. From what I have read here any of the old bearings that have turned up in a failed CARC have ultimately been warranteed whether or not the bike was officially still under warranty or officially the subject of recall, albeit in some cases after a hassle.

Pete, your customer's bike did have the old crappy bearing, right? Do you have easy access to the actual recall range? Seems to me it was published here at some point. Also Pete, all the CARC bearing failures you have seen were the FEIT bearing, right-or not?

 

[guzzlergreg]

My last post:
I bought my first new Italian bike in 1969. I've lived with the idiosyncracies of Ducati, Laverda & Guzzi ever since, & having ridden them extensively in Europe, USA & Australia, I've had the best & worst experiences with importers & dealers. I've made all manner of allowances for the marques over the years, but I have a pretty firm line on my expectations of dealers who sell me the goods coated in sales gloss & then fail to deliver when I need service.
When I say a bearing was replaced pre-delivery, I know it was replaced pre-delivery.
And I know a bit about pork chops. I bred pigs. I know a bore when I see one.

 

[Mal]

bit of a late reply here too

Errrr. OK. Perhaps it has something to do with attitude.

Could well be, the attitude of ONE of the guys at JSG.

I’m a pretty patient guy. My Sport is in this week finally getting the exhaust replaced that was claimed under warranty in November 09. Some of that delay is my fault. I’ve been injured and unable to ride for a few weeks during that time. Some of that is basically act of god (service agent in town went broke) But some of it is lack of help from that person I mentioned. I distinctly got the impression that he wasn’t willing to do more than the bare minimum of putting in a claim and waiting. Perhaps he was doing his best, we all know the stories about what Guzzi is like with parts. But it didn’t feel like he was trying. I use to be in sales and I hate it when customers carry on, but even I was starting to get pretty upset by the end, and I hate having to do that. Plus I’ve heard others having the same issue with that person.

However I am very happy with the backup and support from JSG, especially Ben Maike who has bent over backwards to help me. Awesome customer service and from what I hear on the net Guzzi really do go above and beyond on backing up their warranty eg they took so long to replace my clutch cover that they ended up having to replace the entire master cylinder (a tiny spot of paint was just starting to come off) but they did the warranty claim, no hassles! So that’s getting fixed now too..... I'm sort of surprised they manage to make money on Guzzi’s