So after offering a deposit to the dealer (Blacklock's Albury) that were kind enough to allow me to fit the extenders to their showroom model, they made a few calls to PSI (Peter Steven Imports, the Australian distributor ) only to be told that they wont be importing the "Nero Ossidano" colour scheme. WTF the importer wont import the latest models, are they worried about a warranty claim for a black side cover?? It doesn't make sense to me; Having just returned from a few weeks away on the 1200 sport I'll give the importers a call in the coming days to find out their reasoning for such a decision, and let you know.
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PSI in AUS gripes
- Thread starter Tonym
- Start date
Billy Button
Just got it firing!
Tony ... welcome to the world of PSI aka Peter Stevens Importers. The best that can be said is that they aren't right at the bottom of the barrel John Sample Automotive was. But still useless, useless, useless - and both ignorant and arrogant: their corporate (lack of) culture must be a thing to behold.
PSI have no idea about a marque with history, and no idea about and enthusiast marque. PSI refuse to import some Vepsa colours, too, PSI won't stock a full accessories inventory. PSI can't even match major / popular accessories to the colours they do import. Spares? What spares? I am STILL waiting on a V100 pillion comfort seat, 5 months after ordering it with my Mandello.
Worst? PSI can't be arsed to offer the extended Guzzi warranty available elsehwere. Gosh, that might mean they actually had to do some ... work ...
In the Vespa world, PSI swan about at events other people do the work on - leaving it to dealers to do the marque / enthusiast work. I've just been dragooned into President of Vespa Club of Canberra, so I intend to build a consensus PSI should go. My personal view is that if Piaggio did any actual customer research, they'd replace PSI on all brands in Australia. Best would be a direct operation ... but my experience with that with Alfa Romeo ain't great either. Sigh.
End rant - I hope PSI agree to bring in your bike.
PSI have no idea about a marque with history, and no idea about and enthusiast marque. PSI refuse to import some Vepsa colours, too, PSI won't stock a full accessories inventory. PSI can't even match major / popular accessories to the colours they do import. Spares? What spares? I am STILL waiting on a V100 pillion comfort seat, 5 months after ordering it with my Mandello.
Worst? PSI can't be arsed to offer the extended Guzzi warranty available elsehwere. Gosh, that might mean they actually had to do some ... work ...
In the Vespa world, PSI swan about at events other people do the work on - leaving it to dealers to do the marque / enthusiast work. I've just been dragooned into President of Vespa Club of Canberra, so I intend to build a consensus PSI should go. My personal view is that if Piaggio did any actual customer research, they'd replace PSI on all brands in Australia. Best would be a direct operation ... but my experience with that with Alfa Romeo ain't great either. Sigh.
End rant - I hope PSI agree to bring in your bike.
Gazza63
Just got it firing!
Tony, just found this thread, do not really have anything to say on the Mondello, though we did ride one at the release day in melbourne. very nice bike, but riding home on my 1200 Sport, i liked that better.
My missus was the first pillion to get on the V100 so they were interested on her feedback.
Which was the foot pegs buzzed a bit and the grab handles were a bit wakward.
Anyway, my 1200 Sport is a 2007 model and has 135,000k's. I see yours has 265, great milage, has it had any engine work ? Mine has not, yet, and deosn't give any indication of needing any, gets used evrey day for my transport.
Gary A
A rant or the truth.
I tried to find PSI's phone number so I could talk to someone directly but that proved to be an exercise in futility.
So I thought I'd call one of Peter Stevens stores to see how I get on, well after a number of emails and leaving messages for a salesperson to call me back, I called again an actually got to speak to a sales person who will follow up PSI and let me know of whether or not the new colour schemes will be available in Australia.
Having not heard any thing I chased him up the other day , only to be told he hasn't heard anything as yet and will follow them up again and that he will be in contact...I still haven't heard anything but plan to chase them up again later this week (giving them the benefit of doubt, that they might be waiting to hear back from Italy).
Hi Gary
Well as crazy as it sounds I just received a rack from Italy that I ordered a week or so ago to fit on my yet to be purchased V100.
(Cant stand the look of the Guzzi original rack.. its just too high)
I think with a few mods the Mandello will be a good replacement for my Sport , good to hear your missus comments about the bike.
We'll see about the foot pegs buzzing, but in terms of the grab handles I'm/we're not bothered as Cath never uses them anyway.
Hopefully PSI will import the 2024 "nero Ossidiana" colour that I'm after , so I'll have something to fit the accessories I'm purchasing to.
In terms of your question about what engine work I've had done to the bike, A guy that used to post on this forum did some work for me ( I cant find his post, but below is what I once copied of the work that was done)
« on: April 20, 2017, 02:10:29 AM »
I wont detail things because whenever I do the trolls seem to pour out of the woodwork and quite simply I can't be arsed but we're just completing a 200,000km overhaul of a 1200 Sport 2V and the news is very good.
If you are the sort of person who thinks a motorbike is buggered at 50,000 miles think again. This thing is bog stock apart from a map. It's the one that I found out about the lack of grease in the shock linkages and swingarm bearings with at about 50,000km. Well the new ones we put in then with a ton of grease went straight back in. Steering head bearings needed greasing, that's all.
It needed a clutch and the friction faces grinding. The gearbox needed nothing. The CARC needed nothing. The engine required more than anything new rings, they were buggered. The heads? They needed K-lines in the exhaust guides only, (Really!) and if it wasn't for the fact that it'll do another 200,000 before it comes back again the valves would of gone round again!
A new camchain just because. Rocker spindles and bushes were fine. Tappets were fine. Cam was fine! Bugger me? What does it take to kill one of these things!
Some seals were a bit weepy and were replaced as a matter of course but really it was in remarkably good shape. It's not a bike that is 'Babied' by any stretch of the imagination. It does high miles loaded to the gunwales with two people and travelling gear. What a star!
Pete
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Since then, other than the usual servicing, I've done bugger all with the exception of greasing the shock linkages and replacing the swing arm bearings , which I did today. (the information I got from this site made it an easy job.........even if removing the old races was initially a bit of a challenge ( ended up making a puller out of a bit of steel , cutting down some cup bolts and a bit of plumber plastic joining pipe so the races had some where to go) it worked a treat
Gazza63
Just got it firing!
Hi Tony, that is amazing, a rack from Italy arrives in a week or so !
I did love the V100, rode both of the versions but really found both fantastic. The better suspension always sounds good, especially on the rouds around here, Teesdale, outside Geelong.
When we rode there was a fair few of the Moto Guzzi Club of Vic there and i notice most of them have bought one.
My 1200 Sport was a one owner bike from WA, sold and serviced at Thunderbikes its whole life, been around Aus a few times so i got it at 88,000k's.
Next holidays is to pull apart the rear end and check over the drive, swing arm and suspension bearings.
They are even fun to work on.
Thank you for this information, i am copying it to save as a reference,
Gary A