The dealership has been having so many problems getting parts to repair Moto Guzzi's that they took their remaining inventory off the floor and may stop selling the brand if Moto Guzzi can't do a better job with getting parts in a timely manner.
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Indian is getting them parts.
The have a v100 with a failed starter with less than 100 miles sitting. Moto Guzzi was a problem before the pandemic. They've got a bunch of broken Moto Guzzi's they can't fix, some for a months.
They can get Indian parts, so they'll stick with Indian. People aren't blaming Piaggo when their bikes are down for weeks, they are blaming the dealer and they aren't going to put with taking the blame for Piaggo's issues.
Don't sugarcoat it, Scott. Tell us what you really think. BwahahahahaJust a couple month ago, Harley Davidson had over 10,000 parts on backorder. Indian has numerous parts issues as well. You are not getting the whole or straight story.
Trust me, I worked on them all until just a couple months ago. I am intimately familiar with the parts availability for just about every major marque as I worked on them all.
It's frustrating for everybody. Makers, dealers, customers. Welcome to the world post COVID-19.
The other problem, is that new Moto Guzzi dealers are notoriously stupid and unfortunately they are not required to purchase a stocking dealer basic inventory of parts and supplies. If Piaggio required a $20,000 initial inventory, then every dealer would have basic service and maintenance parts for all motorcycles for the last 10-15 years.
What the corporate idiots cannot seem to understand is that a fancy showroom does absolutely nothing to put and keep a motorcycle out and in operation. Basic well stocked parts departments and service departments, do this.
It's not the responsibility of the dealer to pay for parts out pocket to cover the warranty items.
I work at a Chrysler Dealership and the parts guys are always stressing since customer's are unable to grasp the idea that parts are not available for another 3 months, if that. Hell even some simple things like a dip stick tubes are hard to sourceYou’ve never owned a motorcycle franchise I can tell.
This is precisely how it works and I was a BMW dealer. It’s the same for any marque.
If you actually think that any marque is not experiencing supply chain nightmares still, I’m sorry but you just have your head in the sand.
And who is "The dealership" ?The dealership has been having so many problems getting parts to repair Moto Guzzi's that they took their remaining inventory off the floor and may stop selling the brand if Moto Guzzi can't do a better job with getting parts in a timely manner.
I am unfortunately extremely aware, as I've been forced to investigate the issue quite thoroughly!You do know that NGK pulled out of the spark plug cap business? Yes?
They discontinued the entire line. If you go to their website, many are showing No Longer Available.
As far as I have discovered, only remaining stock is being sold. No back orders will be filled.